O2 Revives Leadership and Management skills with TLC Workshops
O2 takes the individual and collaborative development of its staff exceptionally seriously. To achieve this, the global telecommunications company has engaged TLC to design and deliver a series of leadership and management development workshops to employees at UK sites in Slough, Preston Brook and Leeds.
Core capabilities covered are: effective communications, influencing and team building. Employees ‘self select’ their attendance through O2’s intranet system, with the workshops then arranged on a needs basis.
Feedback collated from workshop attendees reveals that 93% of employees claim the leadership and management programmes will improve their performance – a figure that exceeds O2’s benchmark.
Charlotte Drake, Senior Talent Development Business Partner at Telefonica O2, says: “We have very high expectations when it comes to measuring the effectiveness of our leadership and development programmes, so are pleased to see the TLC workshops generate such consistently high feedback.
“Employees have stated that the intervention has changed their business relationships and working lives. We put this down to TLC coming up with a winning formula through blending their expertise in psychology, facilitation with their business acumen. It’s a unique offering that sets them apart from the competition, and is one from which we have benefitted enormously.”