Charlotte - UK

Charlotte is an experienced and pragmatic change agent with over 20 years’ experience of leading significant change programmes in large global organisations, coaching, facilitation and training.

She is a strategic thinker with expert knowledge of equality, diversity, inclusion, health and wellbeing, change management, employee engagement and corporate culture shift. She has experience at a global and local level, with a clear link to business performance.

Charlotte has created and delivered large scale diversity, inclusion and wellbeing strategies for global organisations, most recently spending over three years as International Head of Diversity and Inclusion for Nomura International PLC. Within that time she developed and implemented Nomura’s first Diversity and Inclusion Strategy. She has worked with clients in the private, public and not-for-profit sectors.
Charlotte holds a number of Non-Executive Directorships including a board position with an NHS Trust and is an external advisor on diversity and inclusion at the UK Government Department of Business Innovation and Skills.

Charlotte’s co-authored book ‘Inclusive Leadership – the definitive guide to developing and executing an impactful diversity and inclusion strategy – locally and globally’, was published by The Financial Times in October 2016.

She was awarded the Officer of the British Empire (OBE) in The Queen’s 2017 New Years Honours list for services to Women and Equalities.

Operational Experience:

  • Special Advisor to the Lord Mayor of London - Diversity & Inclusion
  • Author of an Independent Review for the UK
  • International Head of Diversity and Inclusion
  • Head of Diversity & Wellbeing
  • Diversity Manager
  • Executive Behavioural Coach & Facilitator.


  • Managing Successful Programmes – Practitioner Standard
  • Diploma in Change Management
  • Counselling – RSA Levels 1, 2 and 3
  • Fellow, Chartered Management Institute
  • MBTI Practitioner
  • Workplace Mediation.


  • Creating effective and impactful diversity and inclusion strategies that have a direct link to the business strategy 
  • Moving from diversity to holistic inclusion and engagement strategies
  • Influencing and developing senior managers to authentically lead on diversity and inclusion issues
  • Embedding diversity, inclusion and wellbeing into day-to-day working practices
  • Diversity gap analysis identification between policy and practice and creating plans to close the gap
  • Creating effective diversity, wellbeing and HR policies and procedures
  • Creating sustainable change strategies
  • Delivering keynote speeches and workshops on diversity, inclusion, inclusive leadership and unconscious bias 
  • Research development and thought leadership
  • Writing engaging reports and strategies on diversity and inclusion.


Bank of England, Barclays, Beazley, Bradford District NHS, Bright Horizons, CIPD, City of Copenhagen, City of London, Coutts, Department of Business Innovation & Skills, EY, Go-Ahead, Halifax, Henderson, Leeds City Council, Lloyds of London, National Grid, NHS Employers, Pinsent Masons, Royal Navy, Shell, The Institute of Chartered Accountants, Working Families, Yorkshire Building Society.

Additional Expertise::

Charlotte has won a number of awards for her ground-breaking work and is regarded as an influential thought leader. She writes for a number of professional publications globally, is published by The Financial Times and is also an international keynote speaker and a fellow of the Professional Speakers Association.

The Learning Curve (TLC) Ltd

PO Box 658

+44 (0)845 313 3357